Effective Date: 14/01/2026
At Healthosyst, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our digital clinic platform, mobile application, or related services.
We may collect the following types of information:
Personal Information: Name, date of birth, gender, email address, phone number, and address.
Health Information (PHI): Medical history, prescriptions, lab results, diagnostic reports, treatment details, and other electronic medical records.
Usage Information: Device type, IP address, browser type, access times, and activity logs within our platform.
Payment Information: Limited billing or transaction details when you purchase services through our platform.
We use the collected information for:
Providing healthcare and clinic management services.
Creating and maintaining patient medical records.
Enabling telehealth consultations and e-prescriptions.
Processing payments and managing billing.
Improving platform performance and user experience.
Sending important updates, alerts, or notifications.
Complying with legal, regulatory, and security obligations.
We do not sell your information. We may share information only in the following cases:
With Healthcare Providers: To deliver medical care and support.
With Third-Party Service Providers: For secure hosting, analytics, or payment processing.
For Legal Reasons: When required by law, court order, or government regulation.
With Your Consent: When you authorize sharing your information with other parties.
We implement industry-standard security measures including encryption, access controls, and secure servers to protect your personal and health information. However, no system is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to:
Access, update, or delete your personal information.
Request a copy of your medical records.
Restrict or object to certain types of data processing.
Withdraw consent at any time (where applicable).
We retain your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
Our website may use cookies and similar technologies to enhance your browsing experience, analyze trends, and improve services. You may disable cookies in your browser settings.
Healthosyst does not knowingly collect personal information from children under 13 without parental consent. If we become aware of such data, we will delete it immediately.
If you are accessing Healthosyst from outside your country, please note that your information may be transferred and stored in regions where data protection laws may differ.
We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or app notifications.
If you have questions about our use of cookies, please contact:
Healthosyst – Privacy Team